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    Chang Chai: Good autumn harvest busy service to fight hard

    2019-11-01 | Pageviews: CHANGZHOU FOAN M AND E CORPORATION
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    In October of the autumn, it was the busy season of the autumn harvest in the Northeast region. After successfully completing the early Henan Peanut Harvest and the busy service of the rice harvest in Hubei, Anhui, Sichuan, Henan, and Jiangxi, the company started the Northeast autumn harvest from the end of September. busy service work, The sales company from various service center personnel composed of a busy agricultural service vanguard on September 28, the first to arrive in the Northeast busy agricultural front line. The company's multi-cylinder machine factory, technology center, and quality assurance department have selected some of the backbone to support busy agricultural services. At present, all the agricultural support forces of the company have gathered in the Northeast and opened the prelude to the busy service of Chang Chai.
    This year, due to floods in the Heilongjiang region, some farmland was flooded, and later due to the typhoon caused some crops to fall. This made the autumn harvest fully launched later than the previous year, and the effective operation time shortened. These factors increased the difficulty of after-sales service. According to the specific situation of this year's market, the sales company has done a lot of preparatory work for early research, early deployment, and early preparation for the busy service of the market. First, several times on the autumn harvest of busy agricultural services to strengthen market research, and with the important supporting enterprise service departments to exchange the situation of agricultural busy judgment and service deployment to form a service plan. Second, taking into account the characteristics of this year's busy agricultural season and the breakdown of agricultural busy service statistics in the early stages, we need to reasonably deploy human and material resources. On the one hand, we need to put a certain number of whole machines and accessories into service stations and garrisons in the market, and on the other hand, we need to make unified deployment of service forces. Each farm is equipped with two resident maintenance personnel to meet the busy service work of the Northeast autumn harvest. Third, the flexible use of network information systems, timely report repair tasks, repair areas through the system to the corresponding service station or resident maintenance staff to ensure accurate completion of busy agricultural repair services. Fourth, we need to connect services with major supporting enterprises such as the Wader farm machines, and communicate with them about common fault resolution methods such as "guidance for diesel defrosting operations for harvesters". And through WeChat Group and other platforms timely feedback to the internal busy agricultural service information and maintenance methods. The sales company leaders pay attention to the progress of the autumn harvest in the market every day, adjust the rhythm of busy agricultural services in a timely manner, and ensure that users are the center to achieve initiative, speed, convenience, and accuracy in service flow, network layout, spare parts supply, on-site service, command and dispatch, and service monitoring.
    The busy agricultural service in the Northeast market is at its peak, and the farm personnel work more than 10 hours per day. The Northeast region has a vast area, and users are located in some corners of the farm, and the signal is not good. It is very difficult to find a place to work. In particular, it is already dark at 4 or 5 o'clock in the afternoon. The temperature difference between the local day and night is large, and some of the ground has been frozen. Farmers walk in the dark on the ridges of overgrown, narrow and wet fields. No matter how late and far the road is, as long as the user needs it, they will try their best to complete the maintenance tasks according to the requirements of the user. The personnel of the company's agricultural support staff overcome difficulties, abandon their small homes for everyone, put down their affection, and devote themselves fully to the work of busy agricultural maintenance services. Here we have to mention the peasant support team member Meiwenwei from the firewood team of the multi-cylinder machine factory. His mother discovered cirrhosis and rectal cancer in September this year. It is precisely when he needs to take care of him, but the task of supporting the peasants is imminent. As the first group of peasant farmers, Meiwenwei did not make any request to the organization. He put his affection in his heart and silently rushed to the Northeast market, but unfortunately his mother's health was not long ago. Meiwenwei is in Heilongjiang and will return to see her mother for the last time. In Chang Chai's peasant support team, there are many employees who are as selfless as Meiwenwei. They are the most beautiful people.
    It is reported that the Northeast is still busy with agriculture and will end in early November. Subsequent sales companies will deploy agricultural support forces and move to markets in northern Jiangsu, Anhui, Zhejiang, etc., and layout local service resources, efficient coordination, and full effort. In the golden harvest season of rice fragrance, use true feelings to serve good users.
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